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Subscriber Services

Manage Your 2026/27 TUTS season Subscription with Ease

Welcome to your hub for all things TUTS Subscriptions! Whether you’re a Full Season Subscriber or a Partial Season Subscriber, this page helps you manage account services, take advantage of perks, and enjoy a seamless theatre experience.

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Included with Every 2026/27 season Subscription

Digital tickets

All subscribers have access to digital tickets (unless printed tickets are specifically requested).

Once your subscription is finalized, you can find your digital tickets here.

Digital tickets may also be shared with family and friends. For more information about how to share digital tickets, visit our help guide.

FREE Exchanges

Subscriber receive complimentary exchanges:

  • Full Season (6-Show) Subscribers may exchange tickets across any production included in the current subscription season.
  • Partial Subscribers may exchange tickets only within the same production as their originally ticketed performance.

Exchange requests must be made at least 24 hours prior to the scheduled performance.

Online ticket exchange are fast and easy, 24 hours a day – and you can select your own seats! You also have the option to add additional discounted seats to your order.

If you prefer to have a Guest Service representative select seats for you, please fill out this request form.

For more information and FAQs, visit our Ticket Exchange page.

Please note, if you exchange into a performance or seating location with a higher ticket price, you’ll pay the difference in ticket price. If you exchange into a lower-priced performance or seating location, no refund or account credit will be issued. All exchanges are subject to seat availability.

To view performance schedules, visit the On Stage & Coming Soon page.

Questions? Call Guest Services at 713-558-8887 Monday through Friday between Noon and 6 p.m.

 

DISCOUNTS on Additional Seats

Full Season (6-Show) Subscribers receive 20% off, and Partial Season Subscribers (3+ Show Packages) receive 10% off additional tickets for friends and family.

Purchase online through your subscriber account, and your discount will be applied automatically at checkout.

You may also purchase additional tickets by calling Guest Services at 713-558-8887, Monday through Friday, Noon–6 p.m. All additional tickets are subject to availability.

Please note: While subscription package tickets are exempt from processing fees, any additional tickets purchased are subject to standard processing fees and the Hobby Center facility fee.

10% off TUTS Education

Subscribers receive 10% off TUTS Musical Theatre Academy classes and camps for students ages 4 and up.

From beginner classes to advanced training, TUTS Academy offers instruction in acting, singing, and dance for aspiring performers of all experience levels.

Browse current offerings on our Classes & Camps page. Sign in to your account when registering online, and your subscriber discount will be applied automatically.

For more information, email academy@tuts.org or call 713-558-8801.

Priority access

Current Full Season Subscribers get first access to seats for the 2027-28 Season. Six-show subscribers will be first in line to renew or upgrade their current seats.

Partial Subscribers with packages of 3 or more shows will have the opportunity to upgrade to a Full Season Subscription, with priority seating before any new subscribers.

Exclusive subscriber communications

Subscribers get special updates with behind-the-scenes content, sneak previews, early alerts and exclusive offers.

Frequently Asked Questions

How do I access my tickets?

Digital tickets are available in your TUTS Digital Wallet. You can view them on your mobile device for entry at the door and securely send them to friends and family via email.

Visit our Access Digital Tickets page for step-by-step instructions.

If you requested printed tickets, you’ll receive them by mail and will not have digital tickets linked to your account.

How do I exchange my seats?

Six-show subscribers can exchange tickets across all shows in the season and partial subscribers are able to exchange performances within a production – with no additional fees.

Either of these exchanges mush take place at least 24 hours before your scheduled performance. There are three easy ways to exchange your seats.

We are happy to help you with your exchange by phone, Monday through Friday between Noon and 6 p.m. Call Guest Services at 713-558-8887.

Alternatively, you can submit your request using this form.

Note, if your new seats cost more than your original seats, you’ll pay the difference; if they cost less, no refund is given.

How do I purchase discounted additional seats?

Subscribers may purchase additional seats to any show – and save!

Full Season Subscribers save 20% and Partial Season Subscribers save $10%.

To buy seats online, simply login to your subscription account. The discount will automatically be appled.

You can also call 713-558-8887 Monday through Friday, Noon to 6 p.m.

Note: While TUTS does not charge service fees for subscriber additional seats, the Hobby Center requires a $6 facility fee for all tickets.

If I'm unable to attend, can I sell my tickets?

Yes, we now offer the ability to resell your tickets safely. For more information, visit our Ticket Reselling page.

What if I lose my tickets?

If you have lost your printed tickets, we’ll reprint them free of charge and hold them at Will Call starting 90 minutes before your performance. Call 713-558-8887 or email Guest Services at guestservice@tuts.org to request a replacement tickets.

How do I access my discount for the TUTS Musical Theatre Academy?

Subscribers receive 10% off TUTS Musical Theatre Academy classes and camps for students ages 4 and up.

From beginner classes to advanced training, TUTS Academy offers instruction in acting, singing, and dance for aspiring performers of all experience levels.

Browse current offerings on our Classes & Camps page. Sign in to your account when registering online, and your subscriber discount will be applied automatically.

For more information, email academy@tuts.org or call 713-558-8801.

How do I become a Member? What are the benefits?

Membership is a meaningful way to deepen your connection to Theatre Under The Stars while helping make world-class musical theatre possible in Houston. Contributions from members and donors support every aspect of our mission—from producing exceptional productions to providing inclusive arts education and training the next generation of performers.

As a TUTS Member, you’ll enjoy exclusive benefits based on your giving level, which may include invitations to special events, complimentary valet parking, access to the Starlight Lounge during performances, and more. 

Learn more about membership opportunities or make a gift by visiting our Membership page, or email development@tuts.org. 

Can I keep my same seats next season?

Full season, 6-show subscribers have the opportunity to renew their same seats for the 2027-28 Season, or be first in line to make changes.

Partial Subscribers do not retain seating locations, but they may choose to upgrade to a Full Season 6-show package and get seated before new subscribers during the upcoming season renewal period.

How do I contact Guest Services?

You can call Guest Services at 713-558-8887, Monday through Friday, Noon–6 p.m. Alternatively, you can email guestservices@tuts.org.

Quick Links

Guest Services (Box Office)

Open Monday–Friday, 12–6 pm, and before all performances

Not Yet a Subscriber?

Join Houston’s theatre lovers who enjoy top seats, exclusive perks, and seamless service all season long.